Contact us
We are here to assist you with any inquiries regarding your orders, products, or general questions about ArohaVera. Our dedicated support team is committed to providing prompt and helpful responses.
Email Support
For all customer service matters, including order status, product information, returns, and exchanges, please reach out to us via email:
We strive to respond to all emails within 24-48 business hours. For faster assistance, please include your order number (if applicable) and a clear description of your inquiry.
Mailing Address
Shaanxi Jiyong Xifeng Trading Co., Ltd.
Address: Room 10302-B1-B1199, Zone E, Konggang International Business Center, Konggang New City, Xixian New Area, Shaanxi Province, China.
Business Hours
Our support team operates during the following hours (Pacific Time):
- Monday to Friday: 9:00 AM – 6:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
We appreciate your interest in ArohaVera and look forward to helping you with your Skirts, Tops & Blouses, and Pants & Jeans needs.